From The Guide to Wrangling Freelancers: Sweet Talk the Talent by Showing Appreciation

Compliments seem like a good idea, but don’t always work out as planned. Some people view compliments with suspicion; others are mildly allergic to them. I like them when they seem real, but when they devolve into flattery, I find them irritating. When I say that in wrangling freelancers we need to sweet talk the talent, […]

Bad Teacher

You may have heard the gotcha NPR story about lighting a fire under teachers by giving them a bonus and threatening to take it away if students didn’t show measurable improvements in math: The teachers were given a bonus of $4,000 upfront — but it had a catch. If student math performance didn’t improve, teachers […]